Shipping/Handling

The 48 contiguous states may select between USPS (US Postal Service) flat rate shipping for $7.95 or UPS (United Parcel Service) for $12.95. Once it leaves our location, as confirmed by the shipping company’s tracking, we are not responsible for delivery. If you use a PO Box as the ship to address, you will automatically get USPS service as UPS does not ship to PO Boxes. If you are an international, Alaska or Hawaii customer, please select the $24.95 shipping or call/email for shipping estimate. Shipping is not refundable, please see warranty and exchange below.

When will my pants ship?

We typically have 95% of the sizes/styles in stock and ready to ship. It takes 2-3 business days to process and ship your order. You will receive an auto generated email from the shipping company with the tracking information. If we can’t ship your order within three days, we will contact you.

Warranty:

Smooth Stride takes pride in the quality and workmanship of our riding pants. If you experience any manufacturer defects within 90 days from receipt, we will exchange your pants at no cost to you.
Return/Exchange Policy:

If you decide you don’t like our product for any reason, within 30 days of shipment from Smooth Stride, we will exchange or refund the purchase price of unused pants. Refund credits are minus the shipping charge. If you requested an exchange and it needs to be returned, you have 30 days from shipment to return or exchange the product. If your order is damaged, defective, or the wrong item was shipped, we will gladly give you a full refund.

For any returns or exchanges, please email us at info@smoothstride.com. Send us the style, size, and color of the product as well as the reason for the return or exchange, and we will let you know how to proceed.

Thank you, and happy riding!

Smooth Stride